Returns & Exchanges
Can I get a refund if my costume is not suitable?
As long as your costume meets the requirements of our Returns Policy, then 100% YES! We offer 30 Day Returns & Exchanges. Just email us at
firstname.lastname@example.org to get things started. We'll be in touch within one working day.
Can I exchange my costume for a larger or smaller size?
We do not offer an exchange service – however we are happy to assist you in getting your correct size. Simply place another online order in the size you require, then email us at email@example.com let us know you’d like to return your original item. We will then process a refund for your original item/s once it’s been returned to us and meets the returns criteria.