Covid-19 Delivery Update

October 2021 - Delivery update

To you our valued customer, thank you for visiting our site. Dress-up and roleplay is a fun and engaging source of entertainment. ‘Happy costuming’ whatever the occasion. Delivery organisations across Australia are experiencing delays, however rest assured that Costume Super Centre continues to prepare and send your orders promptly. We work with the best transport groups, Star Track and Australia Post and together we’ll get the job done. Help us please, by placing your order early to avoid disappointment due to postage delays and remember you can always track and trace your parcels via the Courier websites.

 

Thank you for shopping with us and thank you to the transport and delivery companies that are doing an amazing job in challenging circumstances.

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Our priority is to always serve our customers responsibly and with friendliness. During this challenging time we are ensuring our standards remain high and customer service is still our number one focus.

We are practicing social distancing in our warehouse, with limited staff working over split shifts. The Health and Safety of our team is top of mind.

And while we are doing our very best to send your orders on the same day, some days this just isn’t possible.  We are also aware that Star Track, our parcel carrier is experiencing high demand at this time.  Our aim is to send your parcel as quickly as we can, and have as little contact with your parcel as possible. Also, deliveries can be dropped at your door, requiring no signature.  We appreciate your patience during this time.

Our office staff are all working remotely and are available if you have any further questions. Please direct them to hello@costumesupercentre.com.au 

Finally, To YOU All Our Wonderful Customers –

We Are With You - Stay Home – Enjoy Your Costumes And Help Stop The Spread.

 

Remember, we are just a click away and are here to help. Together we can do this.

The Team at Costume Super Centre